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Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.

Date / User Question
06.03.2020 21:41
Ilya
Visualisation, Display and Signalling:
I have Control Touch, I can control Philips Hue lamps on ios. How can I turn on my lights from the knx switch?
Answer
13.03.2020 11:54
Iman KHabbazi
Commissioning and Configuration:
Hello, I have this setup, an 83300 Controller and 83320/2-5 video distributor. Two 6136/07 7" Touch Panels and a IP Gateway 83342. everything is working fine and I have sound and Video in all stations. but from one 6136/07 I can unlock the front door but from another i cannot open the door. I don't know why or how this can happen? can anybody help me
Answer
02.04.2020 11:04
Jack van Driel
IP-Router and Interfaces:
I am redeploying a IPS/S 2.1 and want to reset it to the factory defaults. How can I do this? (I tried the procedure from the IPS/S 3.1, but that does not seem to work on the 2.1) Thx!
Answer
28.04.2020 15:04
Benny Clerix
Outputs:
I'm using the ABB SAH/S24.16.7.1. When sending an 'Off' signal through a groupadress that includes several switches. The switches that where in 'On' state are going out butt the next time you need to send 2x toggle to put them on.
Answer
29.04.2020 08:32
Tomasz
Automation, Logic and Time Control:
ABA/S 1.2.1 - What can be the reason for a flashing ON-LED all the time?. It is possible to send the program to the ABA/S 1.2.1 but unit won't work. Factory reset does not help.
Answer
13.05.2020 05:46
Spike-Shi
i-bus KNX:
Is it possible to use I-bus Switch actuators to switch 220VDC lighting loads? Or what's the Max DC Voltage and Current for DC? We have a project that the power supply only provide 220V DC.
Answer
29.05.2020 09:41
RK
Energy Management:
can we connect QA/S4.64.1 remotely or through ABB cloud? or do we need to simply forward the HTTP(80) and HTTPS(8080) port in the customer's router.
Answer
21.08.2020 11:00
Darius Petkus
Energy Management:
It's possible to add Instantaneous Value in Reports? Type: QA/S3.64.1 Version: 2.7.3
Answer
24.09.2020 17:22
Sreejith NS Sivan
Commissioning and Configuration:
When i trying to pair The control Touch app to network it showing ("Verification Code" Found on web interface of device) why ? how can solve this.
Answer
10.01.2021 19:26
Demetris Sophos
i-bus KNX:
I have a MT701 display in a project and it works ok with the devises installed (SA/Sx.x.2.1). I replaced one of the devises with a new SA/Sx.x.2.2 and the LCD dos not control it. is there something i can do or it's not compatible
Answer
26.01.2021 09:25
Athanasios Papapostolou
free@home:
free@home sonos compatibility what are sonos compatible devices? do you have a list?
Answer
13.02.2021 08:43
Timo Honkanen
Commissioning and Configuration:
Where can I find knxprod and/or vd files for ABB's products, I'm specifically searching one for 6770-500?
Answer
18.06.2021 18:25
ATHANASIOS MPATZAKIS
Visualisation, Display and Signalling:
Hi . I have control touch ABB 6136/APP-500 in my intallations , I can not create schedules in scene that were created in etc 5.
Answer
25.11.2021 11:40
Mohammed
Commissioning and Configuration:
how can i communicate fc/s 1.1 to abz application unit time by triton(5/10-f MF/RTR/IR ) to can control the AC (ON/OFF ,Temp. Control(heating and cooling) , fan control) from the keypad ??
Answer
16.12.2021 09:13
Mehdi Ansari
Commissioning and Configuration:
What is the latest version of ABB freelance that is compatible for AC 800F, PM 802F, P 3BDH000002R1, DA 0612? I need to upgrade software to 5he latest version and need to know the compatibility for this CPU! kind regards
Answer
02.02.2022 04:52
Alan Chan
Welcome IP:
The IP Gateway Network Information's Connection Status shown as "disconnected". Therefore I can't pair new phone via the "welcome" app. How to make the connection status to "connected"?
Answer
15.02.2022 19:59
Mariusz Murawski
System, Infrastructure and Interfacing:
How can I increase range for SAP-S-2?
Answer
15.02.2022 20:08
Mariusz Murawski
Lighting Control:
How many Inputs in BI-M-4.0.1 I have to use for switch on/off light, dim up/down lights? Is possible to program one input for all this functions?
Answer
14.03.2022 16:57
Mariusz Murawski
Lighting Control:
Hi, I would like to use f@h dimm actuator 4 gang to control/dimming LED Low voltage lamps. Please let me know what brand/model you recommend for connections below: Inductive L-transformers with LED/low-voltage halogen lamp: 4 x 210 W/VA to 1 x 600 W/VA. Electronic C-transformers with LED/low-voltage halogen lamp: 4 x 210 W/VA to 1 x 600 W/VA. Electronic LC-transformers with LED/low-voltage halogen lamp: 4 x 80 W/VA to 1 x 200 W/VA.
Answer
30.05.2022 07:15
Stop secure@home outdoor siren from giving acoustic feedback when arming/ disarming the alarm system
secure@home:
Currently - for whatever reason - the outdoor siren integrated with the secure@home alarm system is giving acoustic feedback (loud beeping) when the alarm system is armed or disarmed. How can I stop this from happening? What configuration do I have to change to not announce me arming or forgetting to disarm the alarm system?
Answer
05.07.2022 14:12
Yi Liu
IP-Router and Interfaces:
IPR/S 3.1.1:Is there any way to activate the Telegram LED (The Telegram LED doesn't light up when the bus is connected!)?
Answer
02.09.2022 21:12
Marek Daňo
IP-Router and Interfaces:
Hello, how can I reset the IPS/S 3.1.1 to factory settings. I tried the steps for IPR/S 3.5.1 reset but that didn't helped. I tried to set static ip for interface and from this time it stops working. I try to press programming button while interface has not bus connected. The I kept the programming button pressed and connected bus, Then programming led starts flashing. Then I press programming button for at leas 5s and released it. Programming led just keep shine forever and nothing happen.
Answer
10.09.2022 08:42
Samuel Stasiov
DALI:
Can I use light sensor LF/U2.1 for DG/S2.64.5.1 in order to achieve constant lighting control of DALI lights?
Answer
14.09.2022 05:25
syafiqah
i-bus KNX:
Do we need an Internet connection for ibusTool_ABB_1.9.47.0 installation?
Answer
19.10.2022 19:29
Borys POLITOWIEZ
DALI:
How many DALI Gateways DG/S x.64.x.1 can be attached to a KNX line? For instance if I have 400 LED drivers to control, can I install and control quantity 4 DG/S 2.64.1.1 on the same KNX line? Thanks
Answer
13.01.2023 06:55
abhay pandey
Lighting Control:
why the programming is not getting uploaded in my knx devices-showing error- individual address already in use by another device.
Answer
25.02.2023 22:58
Phineas
Commissioning and Configuration:
How can the System page of a SMARTtouch 6136/100C be accessed if there is no hyperlink to it? Alternatively, can said device be reset without accessing sthe System page?
Answer
28.03.2023 17:23
Martin
Lighting Control:
Hi, I am using the UD/S6.210.2.1 dimmer actuators to control our lighting. In some cases, when the dimmer channel is switched off, I still appear to be getting voltage (~70V AC) across the load supply and neutral terminals and a very dim glow on the light bulb. I would expect that the voltage should fall away ~0V when the channel is off. I have read through the documentation for the unit but nothing obvious expalins what I am seeing. Any help to understand this would be greatly appreciated. Regards, Martin.
Answer
19.05.2023 17:35
DARKO VRANESIC
System, Infrastructure and Interfacing:
How do we connect second power supply to a free@home system - in parallel to the first PS-M-64.1.1 or different way? Can they be mounted next to each other or is it better to place the seconf power supply elsewhere?
Answer
25.12.2023 17:36
">ss
Commissioning and Configuration:
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Answer
30.12.2023 15:30
Jan
Heating, Ventilation and Air Conditioning:
Why DCA in AC/S 1.2.1 doesn't start? After partial parametrisation I tried to finish it but DCA did not start.
Answer
08.02.2024 20:11
Abraham Barcaza
Energy Management:
I´ve an EQMATIC QA/S 4.16.1 Modbus conected to two A43 512-100, my question is that can i donwload a tariff report?. At the webserver page in analisys menu i can acces to reports menu but only a few reports are available, Cost, Energy, Gen y Co2, neither reffr to a parameter of the devices.
Answer
14.05.2024 19:45
LAZAROS
Commissioning and Configuration:
I am using ETS 6.2.2 (build 7302), Master Data v33, Interface v68, Plug Info v1, Online Catalog 14/5/2024 and ABB AC/S configuration App 1.0.17 with an AC/S1.1.1. DCA window is completely empty from the first installation and I cannot go on with anything. Please advise or the article is useless.
Answer